Implemented the Balanced Scorecard for various organisations in the Asia Pacific region

Developed performance management system for various organisations

Conducted Strategic Planning for various organisations

Conducted Marketing Planning for various organisations

Conducted business process reengineering initiatives

Conducted organisation diagnosis using Business Excellence models (MBNQA, SQA)

Conducted warehouse planning for a not for profit organisation

Assisted several organisations in achieving the prestigious Singapore Quality Class

Established Quality Management System for various MNC, LE & SME

Established an Inventory Management System for a not for profit organisation

Conducted feasibility study for a regional distribution operation

Conducted feasibility study for the order fulfilment for an online retailer

Conducted customer service training to various organisations